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Choose Your AtomicSLA

AtomicSLA is the perfect technical solution for businesses that depend on DotNetNuke and require the reliability and support for a dedicated support team.  With AtomicSLA, you always have the entire PowerDNN Team supporting your business. 		 

AtomicSLA Response
Maximum Response Time 12 Hours 8 Hours 4 Hours
Availability 24 / 7 / 365 24 / 7 / 365 24 / 7 / 365
Open Tickets via EMail
Open Tickets via Phone
PriorityNow Ticket Escalation
Dedicated Account Represenative
Incidents
Total Incidents 5 10 20
Incidents per Quarter 2 5 8
DotNetNuke Support
DotNetNuke Core Framework
Standard DotNetNuke Modules
Third-Party DotNetNuke Modules
Custom DotNetNuke Modules
DotNetNuke Search Engine
DotNetNuke Scheduler
DotNetNuke EMail System
DotNetNuke Database Optimization
DotNetNuke AJAX Configuration
DotNetNuke Webgarden Configuration
DotNetNuke Webfarm Configuration
Legacy System Integration
Supported Languages
ASP.NET 1.1, 2.0, 3.0, & 3.5
ASP.NET AJAX
Classic ASP
PHP 4 & PHP 5
Perl
Python
Custom MIME Types
Custom Error Documents
Supported System Components
DotNetNuke Versions 4.x - 5.x 3.x - 5.x 1.x - 5.x
Operating Systems Windows 2003-2008 Windows 2003-2008 Windows 2000-2008
SQL Server SQL 2000-2008 SQL 2000-2008 SQL 2000-2008
IIS Version IIS5.0 - IIS7.0 IIS5.0 - IIS7.0 IIS5.0 - IIS7.0
Control Panels Plesk 8.x Plesk 7.x-8.x Plesk 7.x-8.x
EMail Systems MailEnable MailEnable MailEnable / MS Exchange
FTP Servers Gene6 Gene6 Gene6 / MS FTP
Advanced Services
Site Cloning
Database Analysis
Disaster Recovery

AtomicSLA IS
Enterprise
DNN
Support
for your
Business
DotNetNuke® is a registered trademark of the DotNetNuke Corporation.