If you would like to manage files that are not under the /portals/ folder, then you will have to use FTP to do that.
Your DotNetNuke site is not showing all of the files in the /Portals/ folder, then you may need to synchronize the files system.
1) In order to do that, select the root folder, and click Snychronize.
2) You may have to repeat this process a couple times.
3) You may need to refresh the page that has the file manager module on it.