PowerDNN

PowerDNN Support for YOUR Hosting Environment
PowerDNN's AtomicSLA DotNetNuke Support lets you get real, Enterprise PowerDNN Support even if you are not hosted with PowerDNN.  PowerDNN is the only company that is intimately familar with every aspect of the DotNetNuke framework and DotNetNuke lifecycle.

In the hosting world, Service Level Agreements are at least a dime a dozen. Which is exactly why we created Atomic SLA – to blow regular SLAs out of the water and give you – our customer – the super-powerful support and service you need to run DotNetNuke.

When your company needs enterprise DotNetNuke support, you need specific know-how and sometimes a little mojo that’s better experienced than talked about. We can promise that with our Atomic SLAs, you’ll get:

  • Engineering experts with incredible industry experience and knowledge available to you 24/7/365.
  • Staff who are always ready, willing, and unbelievably able to take your call.
  • Unmatched knowledge of DotNetNuke – so we can fix what’s going on with yours the very first time you call.

Atomic SLA DotNetNuke Support is designed to support DotNetNuke from the ground up.

Unlike other companies that dabble in all things hosting, PowerDNN has a team that is completely focused on supporting DotNetNuke. If your DotNetNuke Web site is critical, Atomic SLA is the kind of DotNetNuke Support you want. It is the kind of support you need. And Atomic SLA is the kind of support you can have!

Bronze SLA $500/year
Silver SLA $2000/year
Gold SLA $5000/year
AtomicSLA Response
Maximum Response Time 12 Hours 8 Hours 4 Hours
Availability 24 / 7 / 365 24 / 7 / 365 24 / 7 / 365
Open Tickets via EMail
Open Tickets via Phone
PriorityNow Ticket Escalation
Dedicated Account Represenative
Incidents
Total Incidents 5 10 20
Incidents per Quarter 2 5 8
DotNetNuke Support
DotNetNuke Core Framework
Standard DotNetNuke Modules
Third-Party DotNetNuke Modules
Custom DotNetNuke Modules
DotNetNuke Search Engine
DotNetNuke Scheduler
DotNetNuke EMail System
DotNetNuke Database Optimization
DotNetNuke AJAX Configuration
DotNetNuke Webgarden Configuration
DotNetNuke Webfarm Configuration
Legacy System Integration
Supported Languages
ASP.NET 1.1, 2.0, 3.0, & 3.5
ASP.NET AJAX
Classic ASP
PHP 4 & PHP 5
Perl
Python
Custom MIME Types
Custom Error Documents
Supported System Components
DotNetNuke Versions 4.x - 5.x 3.x - 5.x 1.x - 5.x
Operating Systems Windows 2003-2008 Windows 2003-2008 Windows 2000-2008
SQL Server SQL 2000-2008 SQL 2000-2008 SQL 2000-2008
IIS Version IIS5.0 - IIS7.0 IIS5.0 - IIS7.0 IIS5.0 - IIS7.0
Control Panels Plesk 8.x Plesk 7.x-8.x Plesk 7.x-8.x
EMail Systems MailEnable MailEnable MailEnable / MS Exchange
FTP Servers Gene6 Gene6 Gene6 / MS FTP
Advanced Services
Site Cloning
Database Analysis
Disaster Recovery
  • Microsoft
  • Cisco
  • Dell
  • mailEnable
  • Plesk
  • HSPComplete